Welcome to ruggedroost.shop. Before purchasing mountain bikes and related cycling products on this website, please carefully read the following terms and policies. Placing an order indicates that you have read, understood, and agreed to all of these terms and policies.
- Billing Terms and Purchase Method
All mountain bikes and related cycling products on this website are one-time sales items.
All orders require a one-time payment at the time of purchase and are not part of a subscription service, membership periodic fee, or automatic renewal model.
The price of the product is as shown on the order settlement page. After payment, the order will enter the processing process.
This website will not incur any additional fees or duplicate charges without the customer’s authorization.
- Shipping and Delivery Information
Shipping Location: USA
Order Processing Time: Same day (business day)
Shipping Time: Approximately 2 days
Logistics tracking information will be provided after the goods are shipped so that customers can check the delivery status in real time.
Actual delivery time may be delayed due to weather, peak logistics periods, holidays, or force majeure.
- Return Policy
Customers can apply for a return within 30 days of receiving the goods.
Goods must be in their original packaging, with all accessories included, undamaged, and in a condition suitable for resale.
Goods damaged by human error, misused, modified without authorization, or not meeting return conditions may not be eligible for return.
- Refund Policy
Once the returned goods meet the return requirements, the refund process will be initiated.
Refund arrival time: Refunds will be credited to the original payment account within 3 days.
Actual arrival time may vary slightly depending on the processing time of the bank, credit card institution, or payment platform.
- Clearance Sale Special Note
Due to continuous operating losses, the merchant has decided to conduct a clearance sale at a loss.
Some mountain bikes and cycling products may be sold below cost. Inventory is limited and will be sold while supplies last. Clearance items are still subject to the website’s standard return and refund policy.
- Updated Terms
This website reserves the right to modify, update, or adjust these terms. Updates will take effect immediately upon publication. Continued use of this website indicates acceptance of the updated terms.
- Contact Information
For any order, payment, or after-sales issues, please contact us:
Email: bruce.hack@ruggedroost.shop